estiva whatsapp
header insight

Gain New Insights

Back to insight list
What Actually Happens When Your Shipment Is Delayed?
Simulasi Kerugian Bisnis & Cara SPIL Mencegahnya

In logistics, time is more than just a number on a calendar—it’s the cornerstone of business trust. Even a slight delay in delivery can create a ripple effect that leads to financial losses, customer dissatisfaction, and disruptions throughout the supply chain.

As an Indonesian-owned shipping and logistics company, PT SPIL understands that every second in the delivery process matters—and can define your business reputation.

Simulating Business Losses Caused by Delivery Delays

Let’s look at a realistic scenario:

  • Product: Electronic goods shipped from Surabaya to Makassar
  • Value: IDR 500 million
  • Purpose: Stock for a store grand opening on the 5th of the month
  • Estimated Time of Arrival (ETA): 3rd of the month
  • Actual Arrival Date: 7th of the month (4 days late)

What are the consequences?

  1. Lost Business Momentum. The grand opening must be postponed. Marketing campaigns and advertisements worth IDR 50 million are rendered ineffective.
  2. Increased Operational Costs. Sales, cashier, and warehouse staff had already been scheduled and paid, even though no goods were available to sell. Payroll losses: IDR 15 million.
  3. Damaged Brand Reputation. Prospective customers who arrived on opening day lose trust and turn to competitors.
  4. Higher Logistics Costs. The late arrival forces urgent last-mile deliveries, incurring an additional IDR 10 million in expedited logistics.

Total estimated losses: over IDR 100 million.

How SPIL Helps Prevent This

As a national shipping company that has grown into an integrated logistics provider, PT SPIL is more than just a cargo carrier—we’re your strategic business partner.

1. Reliable Fleet & Consistent Shipping Schedules. With a fleet of over 40 company-owned vessels and tightly managed schedules, SPIL ensures reliable inter-island shipping. Regular, fixed schedules reduce transit time uncertainties.

2. mySPIL App: Transparency & Control at Your Fingertips. The mySPIL Reloaded platform gives customers real-time shipment tracking, proactive delay notifications, and direct access to our 24/7 support team—empowering businesses to act quickly.

3. Modern Warehousing & E-Commerce Hubs. SPIL operates advanced logistics hubs such as the SPIL E-Commerce Hub in Jakarta and Surabaya, enabling efficient cross-docking and faster last-mile distribution.

4. Contingency Planning & Risk Management. Every SPIL route is backed by robust contingency protocols—from automatic rerouting in the event of weather disruptions to close coordination with port authorities for smooth vessel docking and clearance.

SPIL: A Logistics Partner Rooted in Local Wisdom, Powered by Global-Standard Technology

As a company born and built in Indonesia, SPIL understands not only the geography of the archipelago but also the local business culture. With the spirit of #KitaIndonesia, we combine technology, local expertise, and a service-first mindset to protect your business from delays and losses.

When your shipment is delayed, it’s not just your product that’s late—it’s your revenue, your customer trust, and your brand promise that are at risk. That’s why choosing a reliable logistics partner like SPIL isn’t optional—it’s essential.

SPIL doesn’t just deliver cargo. We deliver confidence.



Category
spilcoid
Share
No insight available at the moment.
Latest Insights