In the world of logistics and forwarding, speed, accuracy, and reliability are everything. However, behind the seemingly simple process, there are many potential mistakes that can lead to significant costs, delays, and even damage to a business's reputation. Here are 5 common mistakes in forwarding that you should avoid.
Selecting a forwarding vendor solely based on low prices is a fatal mistake. An incompetent vendor can cause delays, damage to goods, and unforeseen additional costs.
It’s crucial to choose a business partner who not only offers competitive pricing but also has a proven track record of reliability, a wide service network, and robust technological support.
PT SPIL, as a trusted logistics partner, provides integrated services, digital support through the mySPIL platform, and a solid national shipping network, ensuring that your goods arrive on time and in excellent condition.
In forwarding, documentation is everything. A small error in invoices, bills of lading, or customs documents can lead to delays in the port or even fines.
Always ensure that all documents are thoroughly prepared and comply with applicable regulations. A competent partner will have a streamlined documentation system that ensures accuracy and speeds up the process.
Many companies consider insurance for goods as "optional," when in fact, the risks involved in shipping are real — from damage caused by adverse weather to loss during transit.
Neglecting to choose or manage proper insurance can result in significant financial loss. Make sure you always select a vendor that offers clear and reliable insurance options.
Real-time visibility is crucial in forwarding. A lack of communication regarding shipment status can lead to misunderstandings between internal teams and customers, resulting in dissatisfaction or business losses.
A good partner will always provide periodic updates on the status of shipments so you can keep customers or teams informed in a timely manner.
Forwarding is not just about "shipping from point A to point B." Many variables can change — from weather conditions and shipping schedules to port regulations.
A reliable vendor must have contingency plans and the flexibility to handle changes quickly. Ensure that your partner has well-prepared risk management strategies and can adapt quickly to keep shipments running smoothly.
Successful shipping is not just about the lowest price or the fastest delivery. It’s about choosing a forwarding partner who is competent, experienced, and fully committed to the success of your business.
